Get in touch with us
Have questions about your subscription, our AI script engine, or need account assistance? We are here to help.
Email Support
Send us an email anytime. Our team replies to all creator inquiries within 24 business hours.
Billing & Orders
All subscription transactions are securely powered by Creem (creem.io), our Merchant of Record.
Support Hours
Monday – Friday, 9:00 AM – 6:00 PM IST
Merchant of Record
Orders, VAT & Receipts handled by Creem Merchant of Record
Refund & Trial Inquiries
Review our Refund Policy
Frequently Asked Support Questions
How does the 3-day free trial work?
You get full access to all InstaVibes Pro features for 3 days without charge. You can cancel anytime before the 3 days end from your dashboard and nothing will be billed.
How can I cancel my subscription?
You can cancel in 1 click from your Dashboard Settings or by emailing support@instavibes.com. Your access remains active until the end of the paid billing period.
What are the AI Acceptable Use Rules?
We prohibit sexually explicit/NSFW content, hate speech, scams, and unlawful material. Full rules are documented in our Terms of Service & AUP.